Discussion:
IBMLINK vs Resource Link
(too old to reply)
M***@ibm-main.lst
2007-08-01 08:10:48 UTC
Permalink
L.s,

Out of curiosity:
What is the difference between IBMLINK and Resource Link?

Btw.
- Our hardware guys use resource link
https://www-01.ibm.com/servers/resourcelink/hom03010.nsf?OpenDatabase
- For PMR's I use : Software Service Request
https://www14.software.ibm.com/webapp/set2/ssr/slprob
- For APAR's I use : Technical help Database
http://www14.software.ibm.com/webapp/set2/srchBroker/views/srchBroker.js
p?rs=112

--
Maarten Slegtenhorst

* Dolphins: Never trust a race that grins all the time! ( Terry
Pratchett )
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j***@ibm-main.lst
2007-08-01 08:38:30 UTC
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-- snip --
Out of curiosity:
What is the difference between IBMLINK and Resource Link?

Btw.
- Our hardware guys use resource link
https://www-01.ibm.com/servers/resourcelink/hom03010.nsf?OpenDatabase
- For PMR's I use : Software Service Request
https://www14.software.ibm.com/webapp/set2/ssr/slprob
- For APAR's I use : Technical help Database
http://www14.software.ibm.com/webapp/set2/srchBroker/views/srchBroker.js
p?rs=112
-- snip --

Resource link is hardware slanted (ie. Customer initiated upgrade)

Your two other links are not IBMLINK but the WEB offering for
service/support. Some of the functions of IBMLINK are duplicated, but
IBMLINK does a lot more (eg. APAR tracking). SIS in IBMLINK gives me more
hits for the same search string compared to the Technical help Database.
That can make a difference.

--
John

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Maarten Slegtenhorst
2007-08-01 08:55:38 UTC
Permalink
John,

Thanks for the information.
As far as I know, nobody here uses IBMLINK.

Btw. Out of curiosity ( yes, I am very curious ) I visited the site of
your company
and noticed multiple z/OS job vacancies, mainly system developer/system
designer

It is always good to know there are still mainframe-jobs available in
Europe.
Hamburg is a bit out of the way ( by european standards ), so I won't
apply ;)

--
Maarten Slegtenhorst


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John Ticic

Resource link is hardware slanted (ie. Customer initiated upgrade)

Your two other links are not IBMLINK but the WEB offering for
service/support. Some of the functions of IBMLINK are duplicated, but
IBMLINK does a lot more (eg. APAR tracking). SIS in IBMLINK gives me
more hits for the same search string compared to the Technical help
Database. That can make a difference.
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reply transmission and delete the message without copying or
opening it.

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If this message contains password-protected attachments, the
files have NOT been scanned for viruses by the ING mail domain.
Always scan attachments before opening them.
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